Shipping policy
1. Order Processing
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All orders are processed within 1–2 business days after receiving full payment.
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Orders placed on weekends or public holidays will be processed the next business day.
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You will receive a confirmation email with tracking details once your order is shipped.
2. Shipping Locations
We currently ship across India.
If you're looking to place an international order, please contact us before checking out.
3. Shipping Charges
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Standard Shipping: ₹49 – ₹99 (based on order value and location)
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Free Shipping: Available on prepaid orders above ₹499
Shipping charges (if applicable) are calculated and displayed at checkout.
4. Estimated Delivery Time
| Region | Estimated Delivery Time |
|---|---|
| Metro Cities | 4–5 business days |
| Other Cities | 6–10 business days |
| Remote Areas | 10–14 business days |
Note: Delivery delays may occasionally occur due to weather, holidays, or courier issues.
5. Order Tracking
Once your order is shipped, we’ll send you a tracking number via email/SMS. You can track your order directly on the courier’s website.
6. Delivery Attempts
Our delivery partners will make up to two attempts to deliver your parcel. If the delivery is unsuccessful, it may be returned to us.
7. Address Accuracy
Please ensure that your shipping address, pincode, and contact number are accurate. We are not responsible for undelivered orders due to incorrect information.
8. Shipping Support
For any shipping-related queries, email us at info@sahelimehandi.com or message us via our Contact Us page. We typically respond within 24 hours.